Frequently Asked Questions

What is Online Rewards?

Online Rewards is a business management tool that combines the almost limitless possibilities of internet software with the motivating power of rewards. Online Rewards was designed for companies seeking to develop and manage their own, private label incentive program. Developed by a team of highly accomplished code writers and supported by a team of dedicated project managers Online Rewards provides the first end-to-end incentive and loyalty marketing platform solution.

Are all programs online?

Programs are designed to operate both online and offline. The online system acts as the core program management platform. Telephone (Interactive Voice Response) tools can be readily integrated into the program. Help desk phone support is also available.

Does Online Rewards provide communications support?

Online Rewards offers integrated communication capabilities including HTML email distribution as well as internal program messaging. Bulls Eye and Performance Plus include specifically developed communications tools to automatically keep participants up to date on program activities.

What is Online Rewards used for?

Online Rewards is used to manage and operate large and small rewards and communications initiatives. Specifically designed for incentive and loyalty marketing programs, it provides clients with an easy-to-use, highly scalable, flexible program management system. Online Rewards can also be used for sales incentives, customer loyalty programs, safety, training and education programs, referral programs, and recognition programs.

What kind of rewards can you include with an Online Rewards program?

The reward option possibilities are almost endless. Custom catalogs are built in conjunction with each client considering both thematic and budgetary considerations. Catalogs can be created based on a combination of merchandise, giftcertificates, travel, and services. Catalogs can also include a client's products or services as redemption options.

What program types are there?

There are three main program types to choose from: Advantage, Bulls Eye and Performance Plus. Programs contain a specific set of features and functions to support the needs of specific client objectives.

ADVANTAGE
Ideally suited for programs with up to 250 participants. A simple and easy program design gets
clients up and running with a branded program web site. Program capabilities include participant management, reward point distribution, catalog redemption, shopping cart, wish list, award tracking,
and program reporting tools.

BULLS EYE
Includes all the features and functions available in Advantage, with added reporting and customizations options for up to 2,500 participants. Supports automated participant and reward point distribution capabilities for larger, data intensive programs.

PERFORMANCE PLUS
Enterprise level solution designed for large consumer or corporate programs. Performance Plus supports highly scalable programs with dynamic participant populations and complex award methodologies.

For more information on program types, click here.

How do I find out more about Online Rewards programs?

You can go to our contact page to learn more, or click on "take a tour" and complete the form to request a password.

Can I view a demonstration site?

We have a number of demonstration sites we can show you. Go to our request demo page and let us know what you would be interested in and we will send you to an appropriate demonstration site.

Is there an Online Rewards affiliate program?

There is a fully supported affiliate program for companies seeking to offer their clients the benefits
of a fully customizable incentive and loyalty marketing platform solution. For more information on the affiliate program, please email us at affiliates@online-rewards.com